I have been enjoying this useful forum for some time now. I have a question to ask you all.
Recently, I got a job as a customer service rep for an US company. I have barely passed pronunciation test and my bosses are expecting improvements from my side. I am willing to learn, since the career is very prospective all around the world. Can you tell me how to get serious accent reduction training? Has anybody ever had a similar requirement from the employer and how to handle it?
Thanks a lot and nice to meet you all. Sumi.